The Story of Halifax and Unclaimed Money

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The Story of Halifax and Unclaimed Money

Halifax, of course, is one of the country's biggest financial institutions these days, a huge provider of mortgages as well as savings - and possibly equally well known for its ads! But it wasn't always this way; Halifax has changed, or at least it underwent a major change in 1997.

Demutualisation

Before June 1997, Halifax was a building society, which meant it was owned by its members, who were those with accounts and mortgages through the building society; in other words, exactly the same as building societies across the country.

With demutualisation the company moved from being a building society to Halifax Plc. That means they became a stock company, so those who were qualified members (to qualify you had to have continuously had a mortgage or savings account with Halifax from November '95 to June 1997, when the demutualisation took place) could receive shares in the new company.

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Claiming Shares Or Money

Those who were eligible had three years in which they could claim their shares. However, a surprising number didn't claim them, and the shares were sold off at £8.34 each in 2001, bringing in a reported £237 million, a staggering figure that represents the unclaimed shares of some 75,000 members!

Why didn't they claim their shares or cash? In some cases it would have been because people didn't know they were entitled to them. Others would have moved and not given a new address, making contact impossible. A third group simply wouldn't have bothered to follow up and make the claim.

The money from the shares has been held without interest (but including dividends), available for members to claim. On average, each member would receive about £2,000 in this windfall, although of course they are no longer eligible to receive shares.

It's easy to make a claim - simply contact the Shareholder Services at Halifax's head office in Halifax. It's also worth knowing that Halifax is making a concerted effort to contact those who hadn't claimed their shares, and has hired a company, Shareholder Solutions, to do that work for them.

Your situation may be slightly different. ask a question below ↓ and our editorial team will reply with our advice.

How Long Do You Have To Claim?

Those who were members had until August 2010 to claim their share of the windfall, according to the company. However, that date proved to be more elastic than it seemed at the time, since Halifax had stated that it intended to keep hold of the money.

Part of that depends on the government, which would like to take that unclaimed money and add it to the central fund of unclaimed money to be used on good causes. So Halifax, and other building societies that demutualised, might well end up legally pitted against the government, especially as the total amount involved with all building societies is around £600 million, a hefty chunk of change!

Identifying Claimants

It's significant that Halifax took pro-active steps to identify claimants and follow up on them, sending out claim forms in 2005 then hiring a company to try and trace others. It shows a desire to look after the interests of former members and unite them with the money owning to them, and letting them share in the jackpot that accrued through demutualisation.

The Next Step

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UnclaimedFinances Editor 21/06/2026 at 10:11 am
@Bradley Rooke Halifax merged with Bank of Scotland and is now part of Lloyds Banking Group, so that's where the trail leads. Your quickest route is to contact Lloyds directly with the passbook details, or use the free mylostaccount.org.uk service, which covers Halifax and most UK banks and building societies. You'll need ID, proof of the bereavement (death certificate and probate or letters of administration if you're acting for the estate), and the original book if you still have it. Expect a few weeks for them to dig out old records.
Bradley Rooke 21/06/2026 at 10:07 am
I had a halifax paid up shares book from march 10th 1981 with £10 paid in.

Family bereavement has turned up the book.

How do i get to know mire about the account and cash?
Dave Purvis 26/10/2020 at 11:52 am
I placed £10.00 in a paid up share account 14.09.1982 and have just recently found the book, is it worth anything - account 2/12676-597-7
Peeksy 10/07/2020 at 11:57 am
My husband didn't claim Halifax shares in 1997 due to change of address. Is it too late to claim now? Any advice appreciated.
Nat 17/03/2018 at 8:12 pm
Hi I have shares in Halifax from 1999 how do I claim these
UnclaimedFinances Editor 01/09/2017 at 1:57 pm
You would need to make a claim to the Halifax directly regarding this.
illy 31/08/2017 at 8:04 pm
hi just before halifax merged i was persauded to close my bank account and open a visa come credit card. hence a few months later when i tried to receive my shares they told me that a visa card does not count. could that be classed as missed sold as i can still remember her words /well you might as well close this account now when she could well of said keep it open with 100£ in
HattieO Editor 21/07/2017 at 4:19 pm
@Bren - it depends who your aunt left them to in her will.
Bren 21/07/2017 at 4:03 pm
My Aunt by marriage had Halifax shares - she died in 2002 - my husband has now passed away
Is it to late for me as the sole benificary to claim them
I have all the evidence
Regards
Brenda Gough
UnclaimedFinances Editor 31/01/2017 at 12:54 pm
Have you contacted the Halifax directly to try to locate it? This would be your best course of action.
dunny 30/01/2017 at 10:24 pm
In the early to mid 80s i had a savings account with Halifax to my knowledge the account was never closed and thus should still be active.
Murtz 15/09/2015 at 7:30 pm
I had a Halifax account in the early nineties and have no idea if I was entitled to shares or not.
Reesy 11/12/2014 at 11:11 am
Hi
I used to have a savings account with halifax building society in the early nineties.
When demutualisation took place I did not receive any shares or money.
Can you instruct me if I am entitled to anything.
Thanx Jason

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